Is U-Haul the right truck rental for your move?
U-Haul is one of the best-known moving truck companies across the country. Whether you're tackling your first move or the tenth, U-Haul has the Right Equipment at the Lowest Cost for whatever your moving needs are. The following offers information about both customer service to pricing, in order to ensure you’re prepared to make the best choice for your move. There are pros and cons to renting from U-Haul, and we feel that knowing these ahead of time will help you decide if U-Haul services are right for your upcoming move?
We have the Right Equipment
U-Haul is the only truck rental company that works with manufacturers to design a truck specifically for household moving. This means U-Haul trucks are built lower to the ground, have rounded corners, chassis skirts, comfort cabs and a multitude of other special options to make each truck easy to load, comfortable to drive and efficient on fuel.
U-Haul Trucks vs. The Other Guy's:
At Rob Roy Storage, we know you have a choice on whom you choose to do business with, considering your options is a a prudent thing to do. Taking this into consideration, not all moving companies are alike, not all U-Haul affiliates are alike. At Rob Roy Storage, we strive to make your experience a pleasant one. We encourage you do do some research on our competition. What set's us apart is our commitment to provide our customers the best experience possible. We encourage you to review out past customer comments on the U-Haul website at: https://www.uhaul.com/Locations/Customer-reviews-for-Rob-Roy-Storage/012560/
Our close-up look at moving with U-Haul
Customers typically go online to the U-Haul website to get a basic quote for their rental services. U-Haul does not cap the number of reservations that U-Haul centers can accept, so a customer’s pickup time or equipment size may be rearranged last minute if their preferred location runs out of inventory. Because of this, U-Haul may not be the best fit for a move with little room for flexibility.
Where is U-Haul available?
U-Haul is a recognized brand not only because they’ve been around for so long, but because of their broad availability. U-Haul has franchises in all 50 states and Canada. You can rent a U-Haul truck at any time. You don’t need to schedule your move weeks or months ahead of time, like with most professional movers. This can be super convenient, but if you’re not open to having your truck size switched up or having to pick up your truck at a different location, then U-Haul’s flexible booking process may add more stress than relief to your moving day. (More on this in our customer service section) Get moving truck rental rates from a nearby U-Haul location today! Get Rates or visit https://www.uhaul.com/
What move types can I use U-Haul for?
To get the best quote from U-Haul you’ll need to define your move into one of two categories.
One-Way Truck Rentals
Use U-Haul truck rentals to help you with your one-way move. With over 20,000 U-Haul rental locations spread out across the US and Canada, you can bet there is a U-Haul location near you. This saves you time and money when planning a one-way move.
In-Town® (Local) Truck Rentals
With local moving truck rentals, you pick up and drop off at the same location. This makes it a convenient option for a local move or local delivery. Truck rates start as low as $19.95 and if you need extended miles or days, we offer a best rate guarantee and special truck rental rates on our Cargo Vans and Pickup Trucks.
Choosing the Right Size Moving Truck
U-Haul offers everything from a pickup truck rental for a local delivery from 8' Pickup truck to the 26' moving truck rental for a large family move. With every phase of your life, come moments when you can rely on U-Haul trucks to help you get the job done.
Small Moves: Rent a 8' Pickup truck, 9' Cargo Van, or 10' truck when tackling a small move. Maybe you're moving out of a shared home or a small studio apartment. Or maybe you just need to pick up a new purchase from a local big box store.
Medium to Large Moves: Depending on the size of your home and the amount of furniture you have, you'll need to decide between the 15', 20', or 26' moving truck rental. These vehicles all come equipped with low-decks, wide loading ramps, Mom's Attic and comfort cabs to make moving easier on you and safe for your furniture. Our 26' truck is the largest moving truck in the industry.
Customers can select between six U-Haul truck sizes:
On average, these trucks fit up to three people and are not kid-seat friendly. You don’t need a special driver’s license to drive U-Haul rentals, but you do need to be at least 18 years old to make a reservation and sign off on the rental contract. Because U-Haul operates under a franchise business model, many of their centers will have different hours and varied upkeep standards.
Here's what you can expect when it comes to U-Haul prices:
· First of all, BEWARE The $19.99 or $29.99 pricing you see advertised is rarely the bottom line If you’ve seen a U-Haul truck advertise a flat rate of $19.99 or $29.99 for a move, you should know the following:
· This price is rarely the bottom line.
On average, only pick-up trucks and cargo vans come out to $19.99. If you need a larger moving truck then the price goes up to at least $29.99 or $39.95—per day.
While this is still a steal, you also need to add in mileage charges. Depending on many factors, this fee ranges from $0.59 to $1.29 per mile.
Additional Costs: · CAUTION! If you don’t specify that you intend to return your rental truck to a different location then where you rented it while making your reservation and the vehicle you rented is listed as a local vehicle to the rental location, then you can be charged upwards of $124.95 in addition to what you’re already paying.
Check Your Fuel Level Before Returning. You’ll be required to fill the tank back to what it was when you picked up your truck. If you run out of time, U-Haul can fill it up at a higher rate than the average cost of gas, along with a service fee and your final bill will reflect this. ·
Insurance Option (see below): If you choose to go with U-Haul’s most comprehensive rental insurance (which we highly recommend) then there will be an additional fee per day, depending on the type of insurance you select. · Don’t forget about taxes and U-Haul’s environmental fee (either $1 or $5 depending on your driving distance).
Ultimately, your final bill comes out looking like this: Rental truck & Mileage & Liability coverage & Gas refill & Environmental fee & Taxes = Tot
Fortunately, when you need U-Haul for a long-distance move that spans over days or over 30 miles, U-Haul’s quote generator can give you a good estimate, as long as you specify that you plan on returning your rental truck to a different location. For example, if you specify that you will be picking up your rental truck in Salt Lake City, UT and dropping it off in Mesa, AZ, then U-Haul will calculate a mileage and time frame allowance to give you a better idea of how much you are likely to pay.
U-Haul Trailer Information
Compare Trailer Sizes & Types
Trailers: Cargo Trailers: We designed U-Haul Cargo Trailers to be aerodynamic and lightweight, saving you gas and allowing you to tow our trailers easily behind any vehicle. These enclosed trailers protect your belongings from the weather and road grime.
Every cargo trailer comes with a built-in lockable latch, allowing you to lock your items safely inside the trailer while you are away. We offer small, medium, and large cargo trailers to accommodate all size moves. Lock in your trailer rental rate today by making a reservation online.
Cargo Trailer Utility Trailers: Utility trailers are perfect for towing over-sized cargo and landscaping materials. These trailers have an open-top allowing you to move tall and odd-shaped items. Accomplish any do-it-your-self project or move with these open trailers. Home improvement projects, furniture delivery, business deliveries, and towing recreational vehicles can be done conveniently on your budget with U-Haul utility trailers. Tow these open trailers with almost any car. Loading heavy items? No Problem. Some of our trailers come with an EZ Ramp, allowing you use a dolly when loading your trailer - no lifting needed.
Car / Motorcycle Trailers Rent U-Haul car trailers for your local and cross-country moves. If you're towing a front wheel drive vehicle, our Tow Dolly is a low-cost towing solution for you. To tow all four wheels off the ground, for long distance towing or a short round trip, check out the U-Haul Auto Transport. Remember, only U-Haul gives you the choice to tow behind your personal vehicle or any of our U-Haul trucks, including our 10' moving van. Motorcycle trailers are lightweight, easy to tow and are equipped with an easy access loading ramp. Each motorcycle trailer also comes with a built-in chock to help stabilize the front wheel and heavy-duty tie-down rings for securing even the heaviest motorcycles. Whether you're towing your bike two blocks over or to and from a rally. U-Haul has the right equipment to get your
When reserving any U-Haul trailer, please note for safety reasons, all vehicles towing a U-Haul trailer must be equipped and have the capacity to tow any U-Haul trailer. Customer is responsible for bringing proper equipment to attaching the trailer to their vehicle, including Hitch balls & mounts, wiring adapters to connect trailer lights to vehicle lighting system. Many U-Haul dealerships can provide these features, but not all! We suggest to call in advance with any questions.
Important Detail: Not all U-Haul dealerships are full service dealerships. You may ask how this impacts the consumer, like Rob Roy Storage, we do not offer service(s) like hitch installations, Hitch Receiver for sale or rental, Wiring of a customer vehicle is another service not available at many U-Haul third party affiliates. Prior to showing up to a facility, make sure your vehicle is equipped with the required set up. If you have questions on what services are offered or what is required please don't hesitate to call in advance. For additional information visit: https://www.uhaul.com/Archives/4/56/
When we share a moving truck with you, your safety is our priority.
All U-Haul trucks 15' and larger plus the pickup truck have seat belts for three. The cargo vans and 10' truck have comfortable bucket seats with seat belts for two.
Our patented mirrors and large comfortable cabs allow for better visibility and comfort while driving.
When renting a moving truck there are some major advantages to our U-Haul rental trucks that set us apart. Take a look! With features such as our lower deck, shorter, wider, and more stable EZ-Load ramps, and easy to enter cabs - the choice is clear!
What about Mechanical issues: The quick availability of U-Haul trucks is both a blessing and a curse. Trucks are used fairly often and they’re typically full to the brim. This means a moving truck wears out faster than your average vehicle. U-Haul has worked hard to service and update their trucks, but mechanical problems can go unnoticed until a truck is out on the road. Luckily, all trucks include roadside assistance at no additional cost. To avoid any liability on your part, we recommend purchasing one of U-Haul’s coverage plans. For additional safety, we also advise you to check your truck for any obvious dents or mechanical problems before hitting the road. Leave the truck running for a few minutes and listen closely for any unusual noises. If you have the time, drive your truck around the block to test how smoothly it operates and keep your ears open. If the truck doesn’t feel safe, go with your gut and return it to U-Haul for an exchange. · Since not all U-Haul locations are the same, we suggest that you perform a Google search on U-Haul reviews whenever possible to find out if your preferred location has a history of positive feedback from customers.
U-Haul’s optional insurance:
Most personal policies and credit cards do not cover rental trucks, so we highly recommend opting into U-Haul’s damage protection plans. Prior to picking up your vehicle, we suggest that you verify with both your credit card company and/or your auto insurance representative to find out if your rental truck is covered. If not, don’t worry, U-Haul offers two types of liability coverage options: Safemove and
Damage waiver Selecting this option eliminates the need from paying U-Haul back for any damages to the moving truck if anything happens during your trip. So, if you dent the side, crack the windshield, or break a side view mirror, you don’t owe U-Haul a penny. If the moving truck is stolen, then you’ll need to prove there was no neglect on your part to be covered by the damage waiver. Sound too good to be true? Here’s the drawback, Safemove does not cover collisions with overhead obstacles (the most common accident amongst customers) or cut, blown, or damaged tires. You’ll need to select the Safemove Plus option to cover these items.
Cargo coverage This covers damage to your goods should you get into an accident, catch fire, or hit a windstorm and overturn the moving truck. Cargo coverage cannot be claimed if your property is damaged in transit due to poor driving or packing. Additionally, cargo coverage is subject to a $100 deductible and a limit of $15,000 for an in-town rental and $25,000 for a one-way rental. ·
Medical and life coverage U-Haul’s medical coverage isn’t extensive, but they do offer $1,000 for medical bills in case of an accident. In case of death, life coverage goes up to $25,000 in coverage for the lessee and up to $15,000 for passengers.
Everything covered by Safemove is covered by Safemove Plus, but two significant additions make Safemove Plus a must-have in our eyes: ·
Supplemental liability insurance: If you’re in an accident with another vehicle and you injure someone or seriously damage their property, then you’re liable for that damage even if U-Haul covered your moving truck, property, and medical bills. Supplemental liability insurance is the best way to protect yourself from any lawsuits that could be brought against you after an accident. U-Haul’s supplemental liability insurance offers you one million dollars and no deductible.
We highly recommend going with Safemove Plus for this added protection. · The damage waiver for Safemove Plus covers all damage to your U-Haul truck, including collision with overhead obstacles and cut, damaged, or blown tires.
How do I file an Insurance claim with U-Haul?
Because an insurance company handles U-Haul’s liability coverage, their claim process is very similar to that of auto claims. If you’re in an accident with another vehicle or you damage someone’s property, you should exchange information, file a police report if needed, call for medical assistance if necessary, and take photos to document the damage. Report your claim right away to U-Haul through their online claim portal, and a representative will reach out to you to guide you through the process. Since each claim is handled on a case-by-case basis, it’s hard to review U-Haul’s turnaround time on claims. Still, the more information and documentation you’re able to provide up front, the better. ·
Charges for Damage to vehicle: The single most important thing you need to remember when booking a U-Haul truck is that before driving away in a U-Haul Vehicle, we encourage all of our Customers to perform a close inspection of the vehicle. Whenever you rent a vehicle from any rental car agency, in order to protect yourself from any discrepancy over damages on vehicle prior to and post rental period, please do this: prior to leaving the rental car agency parking lot, individuals with smart phones, we encourage you to take a video around the vehicle to show the exact condition of the vehicle prior to departure.
Your U-Haul truck rental reservation guaranteed!
Whether you're renting a one-way truck rental or a local truck rental, you get the equipment, location and pick up time as agreed or we will give you $50.
Bottom line Assessment: The affordability of U-Haul is undeniable. We recommend U-Haul if you’re on a do-it yourselfer, on a budget, flexible with your moving date and especially if you’re moving a short distance. If you are doing a long-distance move, who doesn’t mind navigating to roads on their own, then U-Haul is still a great choice as long as you feel comfortable handling a large truck across highways you may not be familiar with.
We thank you for taking the time to review this information. If you are in the process of evaluating U-Haul affiliates, we welcome the opportunity to serve you. If you’ve used U-Haul services from Rob Roy Storage, we thank you and ask if you could please assist us by offering your feedback on how we did. You can Leave us a comment on the U-Haul website portal which is offered with each digital closeout receipt, or drop us an email at email@example.com.
Sincerely, Rob Roy Storage Management.